Tim Ho Wan Burwood: One Star yes…out of Five
Tim Ho Wan chains are popping up everywhere just like Soul Origins. I am labeling this place a chain as the execution of the menu is poor and the staff are badly trained. These are normally the first signs of a business looking to go bust.
The menu is quite limited compared to other “classic” Yum Cha. There are no trolleys, the HK-style order form system is in use. The worst part about this place is the service. I don’t blame the young crew, it must be a lack of a system and training. They however seemed to have no common-sense.
- They kept bringing plates of food to this table who were waiting for the bill, then they gave the same plate to another table (eww).
- While having plates of food in their hands, they engage in conversation with other customers. The food is dying in your hands, idiot.
- Forgot one of my dishes.
Let’s talk about the food. I didn’t try the famous pork bun this time in order to try the other parts of the menu.
WASABI SALAD PRAWN DUMPLING (3PCS) – $7.80
TOFU WITH PORK FLOSS $7.80
PORK DUMPLING WITH SHRIMP (4PCS) – $7.80
This is staple of any Yum Cha. Tim Ho Wan failed, the pork and shrimp were severely overcooked and were both chewy to point of spitting it out. They are really small about 30% smaller than the average.
BEANCURD SKIN ROLL WITH SHRIMP (3PCS) – $6.80
Never came after 30minutes. Had enough, walked to the counter to pay. Only then, did the waiters have the urgency to bring the dish. Asked the cashier to cross it off the bill, she didn’t object (must be a normal occurrence).
First and last time. Overpriced and over-hyped food executed poorly delivered by clumsy teenagers. These are restaurant prices for a food court experience.